At times, the sale of certain tests to specific regions and/or states is restricted by Riverside Insights.
All orders are subject to approval by Seton Testing Services.
Prices are subject to change without notice.
IOWA E Online orders can be moved back to a later testing date all year-round. Tests may not be available for an earlier testing date.
No last minute orders can be placed for the IOWA E Online at this time. The latest time that orders may be placed is two weeks in advance.
Seton will send a confirmation email after you place your order. If your order is incorrect, please call us as soon as possible at 1-888-766-5805.
Some states may not permit parental administration of the test. It is your responsibility to check your state’s testing requirements.
Seton reserves the right to exit students midtest due to technical difficulties and going over the scheduled time.
Cancellations & Refunds
IOWA E Online tests purchased from Seton Testing may be cancelled for a full refund 3 or more business days before the beginning of your test week.
Orders cancelled less than 3 days before the beginning of your test week will receive a 50% refund.
Orders cannot be cancelled and will not be refunded the day of testing.
Testing sessions can be rescheduled the day of testing BUT cannot be cancelled for a refund.
Cancellations must be made in writing by emailing Seton Testing Services at iowaonline@setontesting.com.
Rescheduling
Customers may reschedule their testing date for no additional fee 3 or more business days before the beginning of the testing week.
Tests rescheduled less than 3 days from the beginning of the testing week will incur an additional $15.00 per test rescheduling administration fee to be charged on their card.
Once a test has been rescheduled it cannot be cancelled.
Make-ups
If your student misses a day of testing or fails to finish the subtests scheduled for that day, please call us regarding a make-up session. Remember, subtests started must be completed the day they are delivered. Make-ups are only granted for subtests a student did not access and are subject to proctor availability. Makeup requests may be denied due to lack of availability.
A nominal fee of $45.00 per hour of testing will be charged per student for all make-ups. Make-ups are subject to proctor availability and may not be approved by Seton.
Make-ups are scheduled based on Seton’s availability and are not flexible.
Let us walk you through the entire testing process. See the procedure, from how to order, to successful test administration, to receipt of test results. We’ll make sure you have the simplest and most successful experience possible.
