Place your order online or by phone at 800-542-1066.
Seton accepts MasterCard, Visa, or Discover Card.
Prices are subject to change without notice.
All orders are subject to approval by Seton Testing Services.
At times, the sale of certain tests to specific regions and/or states is restricted by Riverside, Pearson, or CTB/McGraw Hill.
If your order is incorrect, and we made the error, we will gladly correct it. Please call us as soon as possible at 800-542-1066 and notify us of the error. After verifying the error, we will then send you the correct items and a prepaid return label if something needs to be returned. Please Note: Returns without our prepaid return label will be at your own expense, so please call us before sending anything back.
Test Administration
To administer the IOWA, CogAT, or TerraNova 2/CAT 6 you must complete a Test Agreement.
Some states may not permit parental administration of the test. It is your responsibility to check your state’s testing requirements.
Test Prepproducts usually ship within one business day.
Customers will be charged for the shipping of test prep materials.
The “Standard Shipping” option is typically Media Mail.
The “Expedited Shipping” option is typically Priority Mail. It is not immediate shipment.
For customized shipping options, please call 800-542-1066 after placing your order.
If you don’t receive your order within 8 business days of shipping, please contact us at 800-542-1066.
Back orders will be sent automatically to customers as soon as they become available.
Refunds
Before returning any unused standardized tests or test prep products for a refund or exchange, please call Seton at 1-800-542-1066 and talk to one of our Customer Service Representatives.
Return shipping is the customer’s responsibility.
Materials should be returned in their original condition via a trackable shipping method to: Seton Testing Services 1350 Progress Drive, Suite B Front Royal, VA 22630
Customers will not be reimbursed for shipping costs when returning materials for a refund or exchange.
Seton Testing will not be responsible for any loss or damage incurred in return shipments.
Returned materials must be in perfect, saleable condition: NOT DAMAGED or marked in any way.
Unused standardized tests (along with any accompanying answer documents and/or directions) that are postmarked within 14 days of the beginning test date will receive a full refund less a 25% restocking fee if received in saleable condition.
No partial refunds are issued for orders of the IOWA and CogAT assessments when purchased as a unit. If customers return both assessments unused within 14 days of the beginning test date, they may still be eligible for a 75% refund, but only if both assessments are unused.
Unused test prep products that are postmarked back to Seton within 14 days of being delivered will receive a full refund less a 25% restocking fee if received in saleable condition.
There is also a 25% restocking fee for exchanges.
Seton Testing reserves the right to give partial credit for incomplete and/or partially damaged returns.
Let us walk you through the entire testing process. See the procedure, from how to order, to successful test administration, to receipt of test results. We’ll make sure you have the simplest and most successful experience possible.
